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Biloo Help Center

Practical guidance for the work your team needs to complete.

Search setup, sales, inventory, finance, security and migration guides. Every article separates product steps from business validation responsibilities.

b.Biloo ERP
Sample data
Guided product support

Help Center

Illustrative preview
Practical guides13Task-focused documentation
Workflow categories6Browse by responsibility
Business contextETEthiopian operations
01Create and configure your organization

Getting started

6 min
02Create a customer and issue the first invoice

Sales and invoicing

8 min
03Prepare customers, suppliers and products for import

Data migration

10 min

Public information preview only. No customer data is shown.

Browse by workflow

Start from the responsibility—not the software menu.

Each category groups the setup, controls and validation steps required to complete a real business task.

Search all documentation

Find the guide that matches the next action.

Search by task, module, role or business term. Results update immediately without leaving the page.

Getting started

Create and configure your organization

Set the organization identity, business context and initial workspace foundation before entering transactions.

Owners and administrators6 min →
Users and security

Invite users and assign appropriate access

Give each person the access required for their role without sharing accounts or exposing unnecessary financial information.

Owners and administrators7 min →
Users and security

Enable authenticator MFA for administrators

Protect privileged actions with a second authentication factor and verify the administrator session before sensitive changes.

Owners and administrators5 min →
Sales and invoicing

Create a customer and issue the first invoice

Set up a customer record, create an invoice and review the resulting receivable in a controlled workflow.

Sales, finance and administrators8 min →
Sales and invoicing

Record and match a customer payment

Capture a received payment, reference the correct customer or invoice and verify the updated outstanding balance.

Cashiers, sales and finance6 min →
Inventory

Add products and establish opening stock

Create clean product records and set a controlled opening quantity before live stock movements begin.

Inventory managers and administrators8 min →
Inventory

Perform and review a stock count

Compare physical quantities with system quantities and investigate differences before posting adjustments.

Inventory managers and reviewers7 min →
Finance and reporting

Record and review business expenses

Capture expenses with consistent categories, evidence and approval context so reports remain meaningful.

Finance, purchasing and administrators6 min →
Finance and reporting

Reconcile bank and mobile-payment activity

Match external payment activity with Biloo records and keep unresolved exceptions visible for review.

Finance and administrators9 min →
Finance and reporting

Read receivables, payables and cash-flow indicators

Use balances and attention lists to understand what is owed, what must be paid and where follow-up is required.

Owners, managers and finance7 min →
Data migration

Prepare customers, suppliers and products for import

Clean master data, use the published templates and validate duplicates before a migration dry run.

Migration leads and administrators10 min →
Data migration

Validate opening balances and complete cutover

Reconcile the final source position, approve opening balances and control the transition into live Biloo operations.

Owners, finance and migration leads9 min →
Users and security

Understand audit evidence and production controls

Review what Biloo records, which controls require configuration and which responsibilities remain with the customer.

Owners, administrators and reviewers8 min →
Documentation boundary

Guides explain product workflows, not professional legal or tax advice.

Invoice, tax, payroll, privacy and statutory requirements must be confirmed for the organization’s actual jurisdiction and operating circumstances. Contact a qualified adviser when the decision requires professional interpretation.

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Still blocked?

Send Biloo the workflow, page and exact error you are seeing.

Include the organization context and the action you were attempting, but never send passwords, secret keys, authenticator codes or full payment credentials.

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